Refund Policy

If you would like a refund, simply contact us at support@whiskerpal.com and let us know. Once your request is received, we will issue your refund immediately. Please note that it may take 3–5 business days for the funds to appear back in your account, depending on your bank or payment provider.

During periods of high demand, such as sales or holiday promotions, order processing and shipping times may be delayed by a few weeks. If you are curious about the status of your order during these times, feel free to reach out to our support team at the same email, and we’ll be happy to assist.